The complete guide

How amoviti works, from a calm afternoon to the hardest day

amoviti keeps your family's important documents and key contacts in one secure place, and turns your wishes into emergency workflows that it runs for you. When something happens, amoviti contacts the people you chose, in order, and gives each of them the steps and documents they need. This guide explains every part, in the order you'll meet it.

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1
You set it up
Your documents, the people who matter and a workflow for each emergency — once, while things are calm.
2
Something happens
A hospital stay, a death, or you go quiet. Your workflow starts only in the ways you allowed.
3
amoviti runs it
It emails your people in the order you chose, gives each one their steps and documents, and stops the moment you say you're safe.

Contents

1 · Before

Your account and household

You sign in with a six-digit code sent to your email, or with Google. There is no amoviti password to remember, lose or have stolen.

Signing up creates your household — the private space everything else lives in. A household has one owner: you. Nobody else gets a login to it. Other people receive exactly what you share with them, or what your emergency workflow gives them — nothing more.

If you took the free readiness check first, your score comes with you. Setup then walks you through adding contacts, uploading a first document and building a hospitalization workflow. Every step can be skipped and finished later.

2 · Before

Your family's records: by person, and by what you own

Every record belongs to someone or to something you own. Open a person in Family to see their passport, policies and papers; open a home, an account or a business in Assets to see its file. The people are profiles you keep, not accounts.

People and their records: Each person's documents, one row for each kind of record — identity, insurance, finance and tax, property, estate planning, legal and immigration — with what's still worth adding.
Assets and insurance: Bank and retirement accounts, investments, property, vehicles, policies and debts — each linked to its documents, its contacts and who inherits it. On Plus and Signature, amoviti flags beneficiaries that are missing or that don't match your other accounts.
Needs attention: What has expired, is overdue or is missing, in one list on your Dashboard.
Upcoming: Renewals and deadlines in the next 90 days, on your Dashboard.

amoviti also notices life events — a move, a new job, a new child, a marriage, buying a home, travelling abroad — and suggests what to update. You confirm or dismiss each one.

3 · Before

Documents: the papers your family will need

Your vault holds the documents themselves — the will, the policies, the deed, the passports. Each belongs to a person and a category, so it can be found in seconds and attached to the workflow step that needs it.

Adding documents: PDFs, photos (JPG, PNG, WebP, HEIC) and Word files, up to 25 MB each. A ZIP of documents is unpacked and filed one by one. amoviti suggests a category from the file name, free.
Analysis: amoviti identifies each new document once, automatically and free, and fills in the details it finds, such as expiry dates. Tap Analyse to run it again — for example after you correct its category. Each re-analysis uses one credit.
Expiry reminders: amoviti checks every day for documents nearing expiry and reminds you in good time — earlier for things that take long to renew, like a green card.
Sharing: Send a secure link to any document. The recipient proves their email with a one-time code. Links last 7 days unless you choose otherwise, you can revoke them at any time, and every view and download is recorded.

Documents are encrypted in transit and at rest with AES-256. amoviti's systems can access them — that is how search, reminders and analysis work — and access is limited to your household.

Health and medical documents are handled differently: amoviti recognises what kind of document it is and stops there. Nothing from it is captured, and the credit is refunded.

4 · Before

Family: your people, and who they'd call

Contacts are the people your family will need — doctors, your attorney, your accountant, relatives, friends. Each has a relationship and can hold a role, such as spouse, executor or attorney. Those roles matter in an emergency.

Two separate settings decide how an emergency uses them: who may confirm one, and the order in which people are contacted. You set both when you build a workflow. amoviti reaches your contacts by email.

5 · Before

Emergency workflows: what your family follows

An emergency workflow is the set of steps your family follows when something happens to you. Each workflow has two phases — the first 24 hours and the first week — and every step says what to do, who does it, and which of your documents and contacts it needs.

Ready-made

Hospitalization

You are in hospital. Who to call, what to bring, and who looks after work, bills and home.

Ready-made

If I can't speak for myself

Alive, but unable to decide or sign — a stroke, a coma, advancing dementia. The steps that get someone the authority to act for you.

Ready-made

After I'm Gone

What your family does first, and what your estate needs later. It opens in stages, explained in its own chapter.

Your own

Custom workflows

Anything else you worry about — being detained while travelling, a long trip out of reach. You write the steps.

The ready-made workflows are templates, not switched-on workflows: nothing runs until you have set one up and saved it. A step can carry your own message, the specific documents it needs — never a whole category — and the order in which amoviti should try your people.

Building workflows is free on every plan. Running them — and check-ins and timers — needs Plus or Signature.

6 · When something happens

How an emergency starts, and who can start it

Who can start a workflow depends on what happened. Underneath is one rule: the person who reports an emergency is not always a person whose word releases anything. You decide whose word counts.

Workflow

Who can start it

Before anything is released

Hospitalization

Who can start it

You, in the app — or someone you saved as a contact, through your Emergency Portal.

Before anything is released

If you start it, it runs straight away. If someone else reports it, one person you listed as your spouse or main contact has to confirm.

If I can't speak for myself

Who can start it

Only after a missed check-in, when one of your people tells amoviti you are alive but cannot act for yourself.

Before anything is released

Two confirmations — or one, plus 48 hours with no reply from you.

After I'm Gone

Who can start it

Someone you saved as a contact, through your Emergency Portal. Never you.

Before anything is released

One confirmer you named opens the urgent steps. Two, plus 7 days with no reply from you, opens your estate.

Custom workflows

Who can start it

You, in the app — or a timer you set and did not cancel.

Before anything is released

Runs straight away. Custom workflows are yours alone; nobody else can start one.

Your Emergency Portal: Reached from your emergency card, its QR code or your Emergency ID. Anyone can open it; nobody gets further without proving who they are. Their name and relationship must match a contact you saved, and they must enter a one-time code sent to the email you saved for them. You are told about every attempt.
Check-ins: amoviti notices when you go quiet. By default, if a month passes with no activity from you, it reminds you, several times. If you still don't respond, it emails the people you chose and asks them what happened. Nothing is released until one of them answers.
Timers you set: Before something risky — a trip, a procedure — you can arm one of your custom workflows to run at a time you choose. Cancel it when you're through. If you don't, amoviti tries to warn you, then runs it. Only you can arm or cancel a timer.

Starting a workflow, check-ins and timers need Plus or Signature. You can build and review your workflows on Free.

7 · When something happens

What happens when a workflow starts

From the moment a workflow starts, amoviti works through it for your family, step by step, in the order you set.

1
The emergency opens
amoviti records who started it, how and when. Everything that happens from here is written to an audit trail you can read.
2
You're asked if you're safe
amoviti sends you an “I'm safe” check straight away, and again every day while the emergency is open. One tap ends it.
3
Your people are contacted, in your order
Each step emails the people you chose, one at a time. When someone acknowledges, amoviti stops chasing. If nobody does, it moves to the next person in your order — after 15 minutes unless you set a different wait. It never contacts anyone you didn't list.
4
Each person gets their part
People see the steps assigned to them and the documents attached to those steps — nothing else. They prove who they are with a one-time code sent to their email, and their access ends after 72 hours unless you chose otherwise.
5
You can see all of it
Who was contacted, who acknowledged, what was opened and when. If it was a false alarm, you will know exactly what happened while you were away.

Your contacts are reached by email. A document someone has already downloaded cannot be taken back, which is why each step shares only what that step needs.

8 · When something happens

Stopping an emergency

Tap “I'm safe” — in the app or from the link in the email — and the emergency ends. Every document it shared is revoked straight away.

Signing in is not enough on its own. It shows amoviti you're around, but only “I'm safe” ends an emergency — so a family member holding your phone can't end it by accident.

Ending an emergency is never behind a paywall. Whatever plan you are on, you can always stop one.

9 · After a death

What happens to your family when you die

Your death workflow decides who can tell amoviti you have died, what your family is given in the first hours, and what waits. This page explains all of it — including the parts designed to stop someone using it against you.

In short

You choose two people who can confirm your death, and who else is told when it happens. One confirmation starts contacting the people you chose, in the order you set. Two confirmations and seven days with no reply from you opens your estate. One reply from you stops all of it, at any point.

Why death is handled differently

Every other emergency in amoviti assumes you might still answer. Death is the one case where you never will — so it is the one case where amoviti will not act on a single person’s word.

It is also the case where your family needs two very different things at two very different speeds. In the first hours they need to know who to call and what you asked them to do straight away — anything you wrote down for the first day. Those are decisions measured in hours. In the first weeks they need your will, your policies, and a list of what you owned. Nothing about probate happens in the first week.

So your workflow opens in stages. The urgent things open immediately. Everything sensitive waits.

What opens, and when

Each stage needs everything the stage before it needed, plus one thing more.

One person you named confirms — no waiting period

What your family needs today

Who to call, in the order you chose — and the first-day steps in your workflow run on your family's behalf: the people amoviti contacts for them, and the professionals you named.

Two people you named confirm, then seven days with no reply from you

What your estate needs

Your will and any trust documents. Insurance policies. Your financial inventory. Anything you attached to a step in your workflow. Each goes only to the people you attached it to, and each of them opens it with a one-time code sent to their email.

A death certificate, plus review by a person

Things that cannot be undone

Closing or transferring your amoviti account itself. This is the only place a certificate is ever required — and by then, weeks have passed anyway.

The seven days start when the second person confirms, not when the first one does. If your daughter confirms on Monday and your executor confirms on Thursday, the clock starts Thursday. Probate does not begin in that week, so the wait delays nothing legal. It will not help with a funeral deposit or a frozen joint account — those are real, and this wait does nothing for them. What it buys is a week in which you, or anyone you told, can still stop a report that is wrong.

Setting it up

You do this once, and you can change it whenever you like.

Name at least two people who can confirm your death: Not roles — actual people, chosen by name from your contacts. Two is the minimum, and you cannot finish setup below it. Pick people who would realistically both know.
Each of them needs an email address: amoviti has to be able to reach them to ask, and it reaches your contacts by email. Someone with no email on file does not count toward your two, and the setup screen tells you so before you finish.
Choose who is told when a death is reported: Not everyone in your workflow hears about it — you decide who does. Your two confirmers are always told, because they are the ones being asked to act. Beyond them you pick: a sibling, an old friend, anyone who would notice if something were wrong.

Changing the list later takes 72 hours

Your first two take effect right away — until you name them, there is no workflow to protect. Every change after that waits three days. That is deliberate. If someone ever gains access to your account, it stops them swapping in an accomplice and using your workflow the same afternoon. It is shorter than the seven-day wait on your estate on purpose: if you lose an approver, you should be able to replace them in days, not a week.

If your list ever drops below two people — someone is deleted, someone dies — your workflow stays in place and amoviti tells you plainly that right now, no one can confirm your death. It keeps telling you until you fix it.

How it actually starts

Someone you saved as a contact reports it through your Emergency Portal — reached from your emergency card, its QR code or your Emergency ID. Nobody can report a death anonymously: they must give a name and relationship that match your contacts, then enter a one-time code sent to the email you saved for them. Only you can sign in to your account, so the portal is the one way anyone else can start a case.

A report is not a confirmation. If you named the reporter as one of your confirmers, their report counts as the first confirmation; if you did not, it opens the case and counts for nothing. The moment a case opens, everyone you chose is told — your confirmers and anyone else you added — and each of them gets a one-tap way to say this is wrong. You are told too, with a way to stop it.

The message is careful about what it claims. It says who reported it and when, that it is not confirmed, and who to call. It is not an announcement of your death.

What happens in each situation

Every branch, including the ones that go wrong.

Family gets what it needs

You have died, and only one of your two people is there

At 2am in a hospital corridor, that is usually the case. One confirmation is enough to start contacting the people you chose. The estate waits for the second person.

Estate stage opens

You have died, and both people confirm

The urgent things open at the first confirmation. Seven days later, with no reply from you, your will and policies are released to the people you attached them to.

Everything stops

It was a mistake, and you are fine

amoviti tries to reach you the whole time, and asks again every day. Tapping “I’m OK” cancels the entire case immediately, at any stage, and revokes every document it had opened. Signing in is not the same thing: it stops anything further being released, but only your answer closes the case.

Estate holds, urgent stays open

Someone says this is wrong

Your will stops where it is. What your family already had for the funeral stays with them — a real death questioned by a confused relative must not strand them mid-arrangements. Nobody adjudicates the objection: one holds the workflow for a week, two hold it for a month, and you responding ends it instantly.

Nothing happens

A stranger finds your wallet card

Finding the card is not the same as having access. They cannot report your death, and they cannot see anything. The most they can do is let you know the card was found.

Cannot get past the first step

Someone tries to force it

A single person cannot reach anything sensitive: your will needs two named people and seven days of silence from you, while everyone you chose to tell has already been alerted and can object. Closing your account needs a death certificate and a human review on top.

Estate waits

Only one of your people can be reached at all

The urgent tier still works. The estate tier waits for a real second confirmation — there is no other way to open it, and no document you can produce instead. This is why the minimum is two, and why amoviti keeps telling you if you fall below it.

Noted, but the clock runs on

Someone taps a notification on your phone

After a death, the person holding your phone is usually the relative arranging the funeral — so a tap is not treated as you. It is recorded, and everyone can see it happened, but the seven-day clock keeps running. Signing in or tapping “I’m OK” inside the app are you, and either stops it. amoviti never tracks whether you opened an email.

What amoviti will not do

It will not decide you have died. Two people you chose decide that, and the estate stage waits a further 7 days after they do — the window in which your own answer, or anyone’s objection, still stops it.

It will not ask your family for a death certificate to unlock the funeral arrangements. Certificates take days to weeks; organ donation is decided in hours. Requiring one would close amoviti during the exact window it exists to serve.

It will not hand anything to someone who simply found your card. Every route in — card, sticker, or the line on your phone — leads to the same verification, and none of them is a key.

10 · After a death

What happens to your account

You choose now what happens to your amoviti account later. There are three options:

Keep it, read-only: The account is frozen as it was. This is the default.
Delete it if unused: Deleted if you stop using it for 3, 6, or 12 months — you pick; 12 unless you change it. Any sign-in resets the clock, and we email you 30 and 7 days before.
Hand it to your executor: Transferred to the executor you named.

Handing it over never happens on anyone's word alone. The executor you named sends the death certificate through your Emergency Portal, after the same name and one-time-code check anyone else faces — or by email to support@amoviti.com if they can't upload it. A person on our team reviews it before they get access. The record of who did what is kept for 7 years.

11 · Always

Keeping it current

A workflow is only useful while it’s still true. amoviti keeps pulling it back into shape.

Reminders: Expiry and renewal reminders in the app, by email and on your phone — whichever you prefer.
Needs attention: One list of what's out of date, overdue or missing, on your Dashboard.
Your readiness score: Updates as you add documents, contacts and workflows, so you can see what each change was worth.

12 · Always

What amoviti never does

Store your passwords
amoviti records where things are kept, never how to open them. Keep logins in a password manager; tell your family which one.
Decide on its own that you have died
People you named decide that, and you can stop it at any point.
Release anything because you went quiet
Silence can only ever add to a confirmation from a person. It never replaces one.
Let someone in because they found your card
The card leads to verification, not access. A stranger can let you know it was found — nothing more.
Contact anyone you didn't list
amoviti only ever reaches the people you put in your workflow, in the order you set.
Track whether emails are opened
Opening an email proves nothing about who opened it, so amoviti never uses it as a signal.

Start with your free readiness check

Five questions, about a minute. You'll see where your family stands and what to set up first.

Check your family's readiness Or create a free account