What each plan includes, what it costs, and what happens with payments and refunds.
| Plan | Price | Storage | Credits | Assistant questions |
|---|---|---|---|---|
| Free | Free | 500 MB | 5 in total | 5 |
| Plus | 9.99 per month, or 99.99 per year | 5 GB | 50 per month | 50 per month |
| Signature | 19.99 per month, or 199.99 per year | 50 GB | 200 per month | Unlimited |
Annual billing saves about 17 percent. Paid plans are available in the United States.
What paid plans add
Every plan includes the Vault, contacts, assets, sharing, the preparedness score and building emergency workflows. Plus and Signature add starting emergency workflows, check-ins, timers and beneficiary checks, and more storage, credits and Assistant questions.
Changing your plan
Upgrade or move to a different plan from Settings → Subscription. An upgrade takes effect straight away.
If a payment fails
A plan bought on the web is retried for about two weeks; one bought through the App Store or Google Play follows that store's grace period. Your plan stays active meanwhile — update your payment method to keep it. If the payment still fails, the plan moves to Free.
Refunds
On the web: ask within 14 days of a charge for a full refund, and the plan ends straight away. After that, cancel instead and your plan runs to the end of the period you paid for. Write to support@amoviti.com from the address on your account.
App Store or Google Play: refunds are handled by Apple or Google under their own rules.
If you move to a smaller plan
Nothing is deleted. If you are over the new storage limit, your documents stay where they are and remain readable — new uploads pause until you are back under the limit.
If your subscription lapses
Your emergency workflow can still be started if it was set up while you were on a paid plan. What stops is check-ins and timers, because they are ongoing services.
Still need help?
Write to support@amoviti.com from your account's email. Tell us the screen you were on and what you expected.